At Trexora, we value your privacy and are committed to protecting the personal information you provide when using our website, services, or contacting us. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your data. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Address (if you provide it for service requests)
- Payment information (processed securely via third-party payment providers)
b) Non-Personal Information
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of visits
- Referring website addresses
c) Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and provide personalized content. Cookies are small files stored on your device that help us understand usage patterns and preferences.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including car repair bookings and inquiries.
- To communicate with you about your service requests, updates, or promotional offers (with your consent).
- To improve our website, services, and customer experience.
- To prevent fraudulent activity and ensure website security.
- To comply with legal obligations and respond to law enforcement requests.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share your information in the following cases:
- Service Providers: Third-party providers who help us operate our website, process payments, or provide services.
- Legal Compliance: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical, administrative, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access your personal information.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal information.
- The right to withdraw consent for data processing at any time.
- The right to object to or restrict certain data processing.
To exercise any of these rights, please contact us at [email protected].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not directed to children under 13 years old, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will promptly delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Trexora
Hostel House, 5 College Grn, Worcester WR1 2LL, United Kingdom
Phone: +44 078 0569 4686
Email: [email protected]
This Privacy Policy ensures transparency and compliance with data protection principles while building trust with customers.